Protect Against Social Hacking
You might have heard about the recent a social hacking incident of an established cloud-based email provider. The hacker contacted a member of the support staff via phone and convinced them that they were the account owner. Once they had convinced this unsuspecting support person, they convinced them to change the email address on their account (which was of course not actually their account).
This is a classic example of a social hack. Many of you might remember the scene from the movie Hackers where Zero Cool convinced the security guard that we was an employee and got him to read him the phone number for the modem. And if you don’t remember it, check it out on YouTube.
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Inversoft prides itself on its ability to create and produce a solution that has helped and continues to satisfy those who use it to drive online engagement. We have the joy of working with some of the most popular virtual worlds and online communities. It’s because of them we continue to learn, grow, and provide the world’s premier chat filtering and moderation solution.
Director of online engagement for National Geographic's Animal Jam, Joi Podgorny, engages and grows with her community everyday. It's no surprise that Animal Jam's extensive online playground for kids needs a technology that is quick, reliable and flexible. Not merely to safeguard its users, but to allow features like safe or dictionary chat, allowing kids to express themselves more openly without the worries of unwanted content.
"We needed to have a strong filter tool that would be the very first line of defense as well as be COPPA compliant. I have a very high maintenance way I like to manage my filter and CleanSpeak is the only chat filtering tool that allows me to manage it at that level."
~ Joi Podgorny | Director of Community Engagement
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It has come to our attention that online communities, well, are just a waste of time and money. We understand you may have spent months or years building your community. Let us help you destroy it in just a couple of days! Here are 3 ways to destroy your online community in no time flat.
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Will Safety Ever be Baked In?
Whether or not social apps can be made as trolling- and cyberbullying-proof as possible before they hit the app stores is a question more and more people are asking – and asking that question is a step in the right direction. The spanking-new anonymous app Secret is already making some changes after a “flap” in Silicon Valley about so-called grownup users’ behavior in the app, the New York Times reports.
“To reduce negative comments, Secret has said that it is adding features that detect when people’s names are typed into messages and warn those who would include them to ‘think before they post’,” according to the Times. “Users also have the ability to ban those who trash-talk others.”
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The modern consumer is no longer limited by the lack of choices or accessibility of obtaining a product or solution. Brands may find themselves climbing over the masses of competition to receive 5 maybe 10 seconds of a potential consumers attention. It's a consumer's market, and many brands need to acknowledge the importance of creating a relationship, rather than merely producing a sale.
So what type of qualities is the modern consumer looking for when engaging with a brands product? You may be surprised, but it's not that far off from the human anatomy. Inversoft would like to share with you The Anatomy of the Connected Consumer [Infographic]. Here are 8 attributes the always connected and sharing consumer is looking for when considering a purchase with your brands product.
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