Filtering Content - What you don’t know, will hurt you.
A healthy and engaged online community is critical to a company’s success. This is a hot topic amongst CMGRs and top industry influentials and while most people can agree on the importance of a branded online community not all agree on the path to achieving this safe environment.
If you have an active online community, you already know that not every user is a good user. Trolls, bullies and URL spam inherently present problems and there will be consequences if you simply ignore the issue.