Content Moderation and Profanity Filtering Best Practices

Blair Ewalt

Content Moderation and Profanity Filtering Best Practices

These profanity filtering and content moderation best practices include key platform requirements and essential tools for enterprise-scale advanced filtering systems.

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6 Things You Should Know About User-Generated Content Moderation

Blair Ewalt

6 Things You Should Know About User-Generated Content Moderation

You may have heard of user-generated content (UGC) before, but what does it actually mean? UGC refers to any type of media produced by users rather than the company that owns or operates the platform where the media gets shared. Examples include YouTube or Facebook. Content such as photos, videos, comments, and product reviews are all examples of UGC.

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App Store Rejection, What Now? 

Kelly Strain

App Store Rejection, What Now? 

 

The App Store is a developer's best friend, until your app is rejected.  (Are you suffering from App Store Rejection? You aren't alone - watch this humorous video.) 

App Store Guidelines

"We will reject Apps for any content or behavior that we believe is over the line. What line, you ask? Well, as a Supreme Court Justice once said, “I’ll know it when I see it”. And we think that you will also know it when you cross it."

(App Store Review Guidelines)

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Introducing Our New Website

Kelly Strain

Same Features, More Knowledge.

website_features

Our filter is still @#$%* awesome. We still protect your brand. We still help you maintain a clean and productive community. Our core values have not changed, but our website has.

The reason behind this change was pretty simple: education. Based on current customer remarks, we wanted to rethink the structure of our CleanSpeak page, highlight core features and add/expand pages to add value and customization.

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Facebook FAIL: How To Properly Filter Scunthorpe

Kelly Strain

scunthorpe-profanity-facebook-fail

According to The Independent, Facebook has banned users from boosting posts with the word Scunthorpe.

This left the band October Drift enraged when trying to promote their Scunthorpe show. John Jarman, an advertiser from Scunthorpe, also had a similar experience and shared his opinion on the topic:

"My ad not approved because of the word Scunthorpe. Seriously, Facebook, are your algorithms written by 5-year-olds? I don't need to see what is and isn't approved – there's nothing wrong with the advert, it's just the fact that word Scunthorpe is in it. As soon as I type the word 'Scunthorpe' I get an immediate warning that my ad contains inappropriate language."

This is not the first time this word has proven difficult to properly classify. In fact, Scunthorpe is rather infamous in the world of profanity filtering.

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